PRIVACY POLICY

Privacy Policy

This Privacy Policy explains how Melidy collects, uses, and protects your personal information when you visit our website or make a purchase from us.

Information We Collect

When you visit our website or place an order, we may collect information such as:

Name
Email address
Shipping address
Billing address
Phone number
Order details
Payment information
IP address
Device and browser information
Website usage data

How We Use Your Information

We use your information to:

Process and fulfill your orders
Send order confirmations and shipping updates
Provide customer support
Improve our website and services
Prevent fraud and protect our business
Send marketing emails if you have subscribed or agreed to receive them

Payment Security

Payments are processed securely through trusted third-party payment providers. Melidy does not store your full payment card details on our own servers.

Email Marketing

If you subscribe to our newsletter or agree to receive marketing emails, we may send you product updates, promotions, and store news. You can unsubscribe at any time by clicking the unsubscribe link in our emails.

Sharing Your Information

We may share necessary information with trusted service providers, including payment processors, shipping carriers, fulfillment partners, marketing platforms, website analytics providers, and fraud prevention services.

Cookies

Our website may use cookies to improve your browsing experience, remember your preferences, analyze traffic, and support marketing activities.

Your Rights

Depending on your location, you may have the right to access, correct, or request deletion of your personal information. You may also opt out of marketing communications at any time.